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Logging in with Single Sign-On (SSO)

Understand Single Sign-on (SSO) and Its Security

SSO (Single Sign-On) lets you log in to The Chosen using your existing Apple, Google, or Facebook account—so you don’t need to remember another password. Why Use SSO?. SSO makes logging in easier, faster, and more consistent across devices. With one

Fix the “Email Address is not Available” Login Error

This message usually appears when the email tied to your Apple, Google, or Facebook account already exists in our system under a different login method. What’s Happening:If you previously signed up using your email and password, and later try to log

Log in Using Google, Apple, or Facebook

The Chosen app supports logging in with Google, Apple, or Facebook — also known as Single Sign-On (SSO). This is the fastest way to create a new account using a login method you already trust. No new passwords, no extra steps. ⚠️ Important: If you al

Troubleshoot QR Code Login Issues on Your TV

The QR code is designed to make logging into your TV app quick and easy — but if nothing happens, here’s how to troubleshoot it. Try This:. If nothing happens:. ✅ This will help resolve issues where the login doesn’t complete after scanning.

Use Multiple Login Methods for Your Account

Right now, each login method creates a separate account in our system. That means if you signed up using email and password, trying to log in with Apple or Google using the same email won’t work — and you may see the message: “This email address is n

Fix Login Issues With Google, Apple, or Facebook

If you’re having trouble using a social login to access your account, here are common fixes:. 1. Make Sure the App Is Up to Date. 2. Use the Same Login Method You Originally Used. 3. Restart the App or Your Device. 4. Allow Pop-Ups or Redirects. 5. C

Switch From Email Login to Google, Apple, or Facebook

At this time, switching to SSO from an email-based login requires deleting your current account and signing up again with your preferred SSO provider. To proceed, see the article: Delete Your Account and Sign Up Again With SSO.

Delete Your Account and Sign Up Again With SSO

If you want to start using Google, Apple, or Facebook login but originally created your account with an email/password, you’ll need to delete your current account and start fresh. ⚠️ Deleting your account is permanent and will erase your watch histor

Make Sure the SSO Login Option Appears (Update Required)

If you don’t see the Google, Apple, or Facebook login or sign up options, you may be using an older version of the app. 📱 On iOS and Android:. 📺 On Apple TV, Roku, Android TV, Amazon Fire TV: