App Support logo
App Support logo

All articles

All articles

Categories

Account & Login

Device & App Setup

Streaming & Viewing

Licensing, Resources, & Orders

Season 6 - Access, Release Dates, and More

Everything about Season 6 — who has early access, when it releases to everyone, and how to fix access issues along the way.

Articles

Your Account, Viewing Progress, and History

Your account information remains unchanged after the app update. What carries over. You will not lose access to content or need to create a new account. Offline downloads. Offline downloads on mobile are still supported. If a download appears missing

Troubleshooting Issues After the App Update

If something doesn’t seem right, a few quick steps often help. Try this first. Seeing a bug or glitch?. With a large rebuild, small issues can appear. You can report problems using the Give Feedback button in the app menu. Your feedback helps us prio