For any questions related to The Chosen Gifts please visit The Chosen - Help Center

For any questions related to The Chosen Gifts please visit <a href="https://support.thechosen.tv/en-US" style=" text-decoration: none;" id="isPasted">The Chosen - Help Center</a>&#xA0;

Track Your Orders and Shipping

Back to App Website

Back to App Watch Website

App Support

Orders & Shipping

Licensing, Resources, & Orders

Understand Single Sign-on (SSO) and Its Security

Log in Using Google, Apple, or Facebook

Use Multiple Login Methods for Your Account

Switch From Email Login to Google, Apple, or Facebook

Delete Your Account and Sign Up Again With SSO

Make Sure the SSO Login Option Appears (Update Required)

Create An Account For The Chosen App

Update or Delete Your Account

Reset Your Password

Verify Your Email Address

Find Your Premium Account

Why We Ask for Your Date of Birth

Login Methods & Account Management

Fix the “Email Address is not Available” Login Error

Troubleshoot QR Code Login Issues on Your TV

Fix Login Issues With Google, Apple, or Facebook

Fix Account Creation or Password Reset Issues

Fix Invalid Reset Password Code

Troubleshoot Account Creation Issues

Fix Issues With Missing Emails

Troubleshooting & Errors

Account & Login

Download The Chosen App on Roku

Download The Chosen App on Fire TV

Download The Chosen App on Apple TV

Check The Chosen App Requirements

How do I redownload The Chosen app on my Roku device?

How do I redownload The Chosen app on my Amazon Fire TV?

Check if Your Roku Device is Compatible With The Chosen App

What Streaming Devices Can I Use With The App?

Installation & Compatibility

Update Your Roku Device

Update Your Amazon Fire TV

Update Your Apple TV

Restart The Chosen App on Roku TV

Restart The Chosen App on Amazon Fire TV

Restart The Chosen App on Apple TV

Update Your iPhone or iPad

Update Your Android Phone

Restart The Chosen App on Android/Google TV

Learn About the Updated Chosen App

Update & Restart

Fix Airplay Issues

Force Close Your Apps

Fix Chromecast Issues

Device Troubleshooting & Settings

Device & App Setup

Why The Chosen is on Amazon Prime Video

How Streaming on Prime Video Helps Reach 1 Billion People

Why Are Donations Still Needed to Fund The Show?

Will The Chosen still be available on The Chosen app?

Who Controls The Chosen And Amazon’s Role?

How Long The Chosen Will Be on Amazon Prime Video?

When will Season 5 be released on Amazon Prime Video?

Will There Be Hollywood Influence on The Chosen?

Amazon Prime Video Partnership

Why You Need a Prime Video Subscription to Watch The Chosen

Languages Available on Amazon Prime Video

Need Help with Prime Video?

Stream on Prime Video

Amazon Prime Video Partnership & Show Details

Watch The Chosen Offline

Can I download videos from The Chosen?

How do I download episodes?

I can’t download a video

How do I delete a downloaded episode on Apple?

How do I delete a downloaded episode on Android?

Can I cancel downloading an episode?

Where do I find my downloaded episodes?

Resume Watching Where You Left Off

Playback & Viewing

When The Chosen Will Be Available in Your Language

Change Audio Language or Subtitles in The Chosen App

Change The App Language (Not Subtitles)

How to Change the Audio Language or Subtitles (Closed Captions) in The Chosen App

How to Change the Audio Language or Subtitles (Closed Captions) in The Chosen App - Android

Language, Audio, & Subtitles

Share The Chosen With Others

Watch Livestreams Throughout The Year

Watch Season Launch Livestreams

Livestreams & Exclusive Access

Accessibility Features in The Chosen App

Accessibility & User Settings

Streaming & Viewing

When does Season 5 go live for donors in the app?

What languages will Season 5 be available in, and when?

What if I donated under a different email address than the one I use in the app?