I'm a Donor, But I Don't See Season 6 YetUpdated 17 days ago
If you donated to Come and See between August 14, 2024 and September 30, 2025 and don't see Season 6 in The Chosen App after November 15, here's how to check what's going on.
Check Your Login Email
Donor early access is matched to the email address you used when you donated. If you're logged into The Chosen App with a different email, or you have multiple accounts, the app won't recognize you as an early access donor.
Steps:
- Open the app and check which email you're currently logged in with.
- If it doesn't match the email you donated with, log out and log back in using your donation email.
Still Not Seeing It?
Steps:
- Make sure your app is fully updated to the latest version.
- Restart the app.
- Give it a little time. Donor access is rolling out to a large group at once, so it may take a bit to reflect on your account.
If none of this works, use the Give Feedback option in the app menu, or contact support with the email address you donated with.
Didn't Donate With an Email Address?
If your donation wasn't tied to an email address, our system won't be able to match it to early access automatically. Contact support and we'll help get this sorted out manually.